Terms & Conditions
Welcome to Royal Exclusive. By accessing our website and purchasing our products, you agree to comply with the following Terms & Conditions.
Royal Exclusive is an Indian fashion brand specializing in bridal lehengas, sarees, suits, and dresses. Our products are designed with attention to detail, craftsmanship, and quality. However, due to the nature of fabrics, embroidery, and handwork, slight variations in color, texture, or design may occur.
All products displayed on our website are subject to availability. We reserve the right to discontinue or modify any product without prior notice.
Pricing & Payment
All prices are listed in Indian Rupees (INR). We reserve the right to change prices at any time. Orders will be processed only after successful payment through our secure payment methods.
Sizing & Customization
Customers are requested to carefully check size charts before placing orders. For customized or made-to-measure outfits:
- Accurate measurements must be provided by the customer
- Royal Exclusive is not responsible for fitting issues due to incorrect measurements
- Customized products cannot be returned or exchanged
Order Processing
Once an order is placed, it cannot be modified after processing has begun. Bridal and heavy outfits may require additional processing time.
Shipping & Delivery
We aim to deliver products within the estimated timeframe. However:
- Delivery timelines may vary based on location and product type
- Delays may occur due to unforeseen circumstances
- We are not responsible for courier delays once dispatched
Returns, Exchanges & Refunds
Due to the nature of ethnic and bridal wear:
- Returns are accepted only for damaged or incorrect products
- Items must be unused, unworn, and in original condition with tags
- Requests must be raised within a limited time after delivery
- Customized, stitched, or sale items are not eligible for return or refund
- Refunds are processed after product inspection
Product Care
Our garments often include delicate fabrics and embroidery. Customers are advised to follow proper care instructions. We are not responsible for damage caused due to improper handling or washing.
Intellectual Property
All content on this website, including designs, images, logos, and text, belongs to Royal Exclusive. Unauthorized use is strictly prohibited.
User Conduct
You agree not to misuse the website, engage in fraudulent activities, or provide false information while placing orders.
Limitation of Liability
Royal Exclusive shall not be held liable for any indirect or incidental damages arising from the use of our products or website.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Delhi.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website implies acceptance of these changes.
Contact Us
For any queries or concerns, please contact us through our official website.